Joe's Crab Shack Reviews

Based on 5 customer reviews and online research, joescrabshack.com has a consumer rating of 2.6 out of 5 stars, indicating that most customers are generally satisfied with Joe's Crab Shack.

2.6 / 5.0

5 Reviews

5 Stars(2)

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4 Stars(0)

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3 Stars(0)

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2 Stars(0)

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1 Star(3)

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How would you rate Joe's Crab Shack?

Customer Reviews (5)

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Guest
Posted on 04/30/2021
Gross!

I may as well have gone to Coco’s or Denny’s for dinner! I had the stuffed flounder with lobster sauce and mashed potatoes. What I got was white rice, NO lobster sauce, which is the main reason I ordered the flounder! The flounder was dry and the stuffing tasted like it came straight out of the Mrs. Cubbisons box. It was disgusting! Not worth the $20 + bucks!! To make things worse, the waiter knew they had run out of lobster sauce, but brought it out to me anyway and said NOTHING. When I asked him, he said, “I was for you to say something about it.” I mean, are you serious??!! He didn’t offer to take the cost of the plate off or even offer me the chance to change my plate. Instead he offered me a side of fries or hush puppies! I mean come on! How much worse could it get! I mentioned dessert and he brought out two, cheap, poor looking sundaes. The chocolate syrup looked watery and the ice cream had freezer burn! They were gross! You’ll get better food and dessert from Coco’s or Denny’s for a lot less. Forget this dump!! Horrible!!!!

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Pamela Clark
Posted on 02/14/2021
Do not go here!

We showed up at Joe's crab shack and there was not a employee insight for at least 15 minutes When we were Seated we are the only table in our waitress section however we continued to wait to get a drink order to receive our drinks to have our older taken and our food delivered our waitress set 2 tables behind us partying and eating and having a good time with her CO workers while we waited 15 minutes for tea We will never go back to another Joe's crab shack as long as we live We will never go back to another Joe's crab shack as long as we live

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Dan Mendoza
Posted on 01/05/2021
Joe's crab shack is the best restaurant…

Joe's crab shack is the best restaurant me and my dad have ever been to it has the best food anyone has ever eaten Thank you Joe's Crab Shack for the amazing food It was the best time I have ever been at.

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Dolores Watkins
Posted on 12/05/2020
Worst experience ever

No silverware, no napkins, no refills. Took approximately 40 minutes for our dinner to reach the table. Asked for manager and explained to him one of the dishes were cold, poor service on behalf of the waitress. He told me, and I quote, and without provocation, to "call corporate" because he's the only person cooking". Became outright argumentative. Worst experience ever. Instead of showing apathy he became defensive which made me become argumentative. I will NEVER eat here again.
Fayetteville NC location
Manager name was Xavier

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Thomas Martinez
Posted on 12/05/2020
Worst experience ever

no silverware, no napkins, no refills. took approximately 40 minutes for our dinner to reach the table. Asked for manager and explained to him one of the dishes were cold, poor service on behalf of the waitress. He told me, and I quote, and without provocation, to "call corporate" because he's the only person cooking". Became outright argumentative. Worst experience ever. Instead of showing apathy he became defensive which made me become argumentative. I will NEVER eat here again.
Fayetteville,NC location
Manager name is Xavier

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